All orders are processed within 24 hours. The specific service, such as Quran placement, wheelchair donation, Umrah Badal, or Hajj Badal, will typically be completed within 5 to 10 days.

You will receive the personalized video shortly after the completion of the service, typically within 5 to 10 days.

• Visit the product page of the desired service, complete the necessary details, and place your order.

Please contact our support team as soon as possible if you need to modify your order. We will do our best to accommodate your request.

You will receive email updates on the progress of your order, and you can contact our support team for any additional information.

Wakala is a platform dedicated to facilitating acts of sadaqa jariya and proxy pilgrimages, such as Umrah and Hajj Badal, for Muslims worldwide.

The acts are performed by students of Islamic studies in Makkah, who have completed their own pilgrimages.

Your contributions help fund the education of Islamic students who perform the services, fostering the next generation of scholars.

We accept all major credit cards, and other secure online payment methods.

Yes, we use industry-standard encryption to ensure that your payment information is secure.

Please contact our support team if you have any issues with the service, and we will work with you to resolve the problem.

Placing a Quran in Makkah or Madinah ensures ongoing rewards (hassanats) each time it is read.

You will receive a personalized video of the Quran placement, including prayers made for the beneficiary.

Currently, we offer Quran placements in Makkah and Madinah.

The wheelchair is provided to pilgrims in need in Makkah, assisting them during their pilgrimage and daily life.

You will receive a personalized video of the wheelchair donation, including prayers made for the beneficiary.

Yes, you can dedicate the donation to a loved one by providing their details during the order process.

Umrah Badal is the performance of Umrah on behalf of someone who is unable to perform it themselves due to illness or death.

Our dedicated students in Makkah, who have completed their own pilgrimages, perform Umrah Badal on your behalf.

Yes, performing Umrah Badal for someone who cannot perform it due to illness or death is permissible in Islam. The Prophet Muhammad (peace be upon him) said, "Perform Hajj and Umrah on behalf of your father" (Sunan Abu Dawood).

You will receive a personalized video of the entire Umrah process, including all steps and heartfelt duaas made in the name of the beneficiary.

Hajj Badal is the performance of Hajj on behalf of someone who is unable to perform it themselves due to illness or death.

Our dedicated students in Makkah, who have completed their own pilgrimages, perform Hajj Badal on your behalf.

Yes, performing Hajj Badal for someone who cannot perform it due to illness or death is permissible in Islam. The Prophet Muhammad (peace be upon him) said, "Perform Hajj and Umrah on behalf of your father" (Sunan Abu Dawood).

In addition to the Hajj, we will place a Quran in Makkah, provide a wheelchair as sadaqa, and send you a commemorative plaque with a QR code linking to the videos of the Hajj, Quran deposit, and wheelchair donation.

You will receive a personalized video of the entire Hajj process, including all steps and heartfelt duaas made in the name of the beneficiary.